Job Title: Telecom and IT Engineer (Cloud)
Location: Swansea
Salary: Up to £30,000 per annum, depending on experience
Job Type: Permanent, Full Time, 37.5 hours, Monday to Friday
SAECOM is a well-established Telecommunications Company based in Swansea. Our primary focus is to deliver the best customer service for our customers. Due to the exciting new opportunities offered by the upgrade to fibre of the broadband network, we are looking for a Field Engineer to maintain and install a variety of IP related equipment.
The Role:
The job role will be varied, both internal and external and your skills and knowledge will be adapted over time to increase your personal skills portfolio to include installations and repairs of various services such as Networking, Broadband and IP Hosted Telephony. The ideal person will be confident when using new technology and will be able to adapt this confidence to their job role and be comfortable in a customer dependant business.
This is a great opportunity for an individual to further their interest in Information Communications Technology whilst developing other skills within this continually growing sector. We envisage the position would be best suited to an applicant with previous experience in a technical field environment of IT & Telecoms.
Key Responsibilities:
- Site surveys
- Termination and installation of Cat 5E/6
- Install, programme and commission IP/VOIP telephone systems
- Planning and co-ordinating the installation of associated equipment such as Routers & Switches
- Train customers to use Cloud telephone systems
- Maintain and troubleshoot system faults as required on customer sites
- 1st line support
- To provide accurate and prompt reporting
- Liaise with and update other departments
The Candidate:
We are looking for candidates who have the following skills, qualifications, and experience:
- A proven track record and knowledge of field installation and maintenance of Hosted Telephony solutions
- Familiar with moves and changes from Traditional to Hosted Systems
- IP networking principles
- Able to work towards and meet tight deadlines
- Have a flexible approach to the working day
- A high attention to detail
- Previous proven engineering experience within a telecoms engineering environment would be an advantage
The job will be for 37.5 hours, full-time Monday to Friday with a requirement to have attendance flexibility when customer needs dictate. Additionally, Flexible Working arrangements to suit the candidate will be considered.
Please click the APPLY button and to submit your CV/Cover Letter.
Candidates with experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, Helpdesk Engineer, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support Technician will also be considered for this role.
