Job Title: Medical Agency Correspondence Administrator
Location: Northenden, Manchester
Salary: NMW (or NLW if applicable)
Job type: Permanent, Full Time
Ontime Reports Ltd is a specialist medical agency, which provides expert appointment-booking support to personal injury lawyers and their clients, medical records pagination and other specialist services
The Role:
We are currently seeking to recruit an Administrator to join our expanding company. This is an exciting opportunity for a talented administrator to help provide an excellent level of support to our busy team.
This will be varied job role as you will be assisting different teams with a variety of tasks, including; providing customer service support and general admin duties.
Key Duties :
- Scanning & allocating correspondence
- Answering telephones in a polite and professional manner
- Administration support, such as typing, filing, faxing, photocopying
- Collating and sorting post
- Ordering stationery
- Helping to keep the office tidy
- Processing disks
- Actioning on records
- Scanning on MRA cases
- Other ad hoc duties as required
About you:
Required:
- GCSE Maths and English at Grade C or above
- Administrative experience
- Knowledge of Microsoft Office packages including Word and Outlook
- Excellent standard of written and spoken English
- Ability to maintain client confidentiality at all times
- Ability to deal with volumes of work and manage conflicting priorities
- High levels of accuracy and attention to detail
- Experience of dealing with customers on the telephone
Desirable:
- NVQs or qualifications in business administration
- Experience of working in a law or legal services firm
Benefits:
- Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday but we are happy to consider alternative arrangements and reduced hours, please tell us upon application what you are looking for.
- 23 days holiday, rising 1 day per year to a max of 26 days, plus bank/public hols. Please note, the office is closed between Christmas and New Year and 3 holidays are reserved for this period.
- 3 holiday buy backs per year after 1 year of service
- Private medical insurance available after 2 years’ service
- Death in Service – 2 x salary based on annual salary only – eligibility commences when you join the company
- Active social committee, firm pays for trips to e.g. Bowling, Chester Races, Christmas party, Summer Barbecue
- Active training culture and various groups and events such as Diversity & Inclusion.
- Netball / Football team, 10km Manchester team and more.
- Usual ancillary benefits including Employee Assistance Programme etc.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Administrator, Office Assistant, General Assistant, Administrative Assistant, Office Support, Customer Support Assistant, Office Admin, Client Service, Customer Service Administrator, Business Support may also be considered for this role.
