Job Title: Indemnity Executive
Location: London
Salary: £29,677 – £31,484 pa dependent on skills and experience
Closing date for applications: 5pm, Friday 26 November 2021.
Interviews proposed to be held on: Wednesday 1 December 2021.
We are the voice of dentists and dental students in the UK. We bring dentists together, support our members through advice and education, and represent their interests. This is a challenging and dynamic period for dentistry and the BDA is recruiting an Indemnity Executive to work within our Indemnity team.
The Role:
The post-holder will ensure the smooth running of the BDA Indemnity process by assisting members in the joining process, setting up their policies and handling their calls and queries throughout their membership. This is a full-time role. We anticipate a hybrid approach to working location, with home working alongside attendance at our central London office.
The Indemnity Executive will be the first point of contact for members with queries about the Indemnity Policy. This will include being responsible for the collation of Member Application data, evaluation of individual member applications, issuing of correspondence to members relating to applications, assisting members with queries about the service and helping them through the process, creating policies for each member and the issuing policy documentation.
The postholder will also be responsible for various financial activities including Active monitoring management and the follow-up of any Indemnity Direct Debit failures, securing alternative payment methods and reversal of payments; preparation and calculation of financial spreadsheets for approval, adjustments to Policy Flow, and all member liaison including follow-up correspondence.
The Candidate:
The successful candidate will also be required to ensure the efficient flow of the departments incoming emails and calls; the creation and delegation of tasks on the Policy Flow system; management of rotas for the Policy side of Indemnity to ensure appropriate cover and to keep up to date with industry requirements for insurance training to operate within FCA guidelines.
The successful candidate should have excellent interpersonal skills with the ability to liaise empathetically with dentists and other professionals. Excellent organisational skills, the ability to work, prioritise and plan work to tight deadlines as well as excellent interpersonal, written and verbal communication skills are also essential. Ethe successful candidate must have excellent IT skills, in particular Microsoft Windows packages and confidence in managing, preparing and understand Excel spreadsheets for financial adjustments.
Benefits include:
- Generous Pension Scheme
- Flexible working
- Health Cash Plan
- An Employee Assistance Programme
- Healthy Lifestyle Subsidy
- 25 days annual leave, 4 BDA Days over Christmas and New Year and 8 Bank holiday
(pro-rated for part-time staff)
Please click on the APPLY button and CHECK YOUR EMAILS to complete the attached application form.
Candidates with experience of; Insurance Compliance Officer, Conduct and Compliance Lead, Corporate Compliance, Internal Auditor, Quality Control Inspector, Compliance Supervisor, Legal Admin, Office Administrator, Customer Service, PA may also be considered for this role.
