Job Title: Account Manager (Sales)
Location: Worthing, West Sussex
Salary: £25,000 DOE
Job type: 8:30AM to 5:00PM Monday to Thursday and 8:30AM to 2PM Friday. 35 hours per week. Full Time.
DAU Components Ltd (formed in 1977) specialises in passives, hardware and electro-mechanical components. We work closely with our customers to provide parts to their specific requirements.
We are a specialist supplier of electronic components and we pride ourselves on our technical capability and service, often being able to modify a standard part to meet or exceed customer’s requirements. We are committed to meet and then exceed our customers’ expectations in every respect, working closely with like-minded business partners to achieve this. From product specification to special delivery, we’re happy to help.
The role:
An excellent opportunity has arisen for an Internal (Sales) Account Manager within a well-established company specialising in Thermal Management and electromechanical components.
The successful applicant will play an integral role in proactively managing an assigned existing group of customers building long-term, successful, and profitable business relationships.
The Candidate:
- Relevant & significant experience in a Sales/Account management function
- High degree of customer focus, liaising internally & externally to achieve desired results
- Highly motivated with a capability to organise a large workload
- Experience with a CRM system
- Strong interpersonal communication skills
- Ability to work independently, but able to seek help and input when required
- Resilience to succeed with everyday challenges
- Proficiency in Microsoft Office
Desirable:
- Commercial experience in the manufacture and/or distribution of electromechanical components
- Educated to A-level standard or equivalent
Key Responsibilities and Accountabilities:
- Generate sales with pre-assigned existing customers, operating as their primary point of contact
- Maintains, develops, enhances long-term business relationships
- Accurately identifying critical information to qualify a customer as a strategic account
- Analyse existing customer base, to promote repeat and new sales
- Negotiation with approved suppliers, to enable effective procurement
- Successfully manage multiple line of enquiries concurrently, often meeting deadlines
- Competitively quoting products within the company portfolio and following these up accordingly
- Provide technical support and guidance to promote full product range
- Conducting relevant market research enabling competitive and strategic bids
- Engaging in a high level of effective communication with Customers/Suppliers
- Ensuring marketing strategies are fully exercised to grow business and promote brand awareness
- Diligent use of the CRM system, to accurately manage, maintain and report on leads, orders, and data
- Make targeted outbound sales calls
- Receive and handle inbound sales
- Adhoc – any other role requested and deemed necessary by member of the management team
Benefits:
- Private Medical Insurance.
- 25 days paid annual leave
- Company Pension
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Customer Service Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Admin Assistant Account Manager, Key Account Manager, Client Support, Account Consultant, Product Specialist, Experienced Account Manager may also be considered for this role.
