Job Title: Assistant Café Manager
Location: Harrogate, HG2 8NZ
Salary: Competitive
Job Type: Full Time, Permanent
Are you passionate about hospitality and providing excellent customer service? Do you want to be part of our Fodder team, assisting with managing our award-winning café? Helping serve fresh seasonal food in our specially designed sustainable building? Do you enjoy motivating teams to be the best they can and presenting a can-do helpful attitude?
If so this will be the perfect role for you, whilst previous leading a team is essential – we’re also interested in hearing from people with the right attitude.
It’s an excellent opportunity, perfect for someone with a passion for hospitality who would like to take their next step into a long career. Also, we have no split shifts, no evening work and a good rate of pay.
About the role:
Our principal is that nobody leaves unhappy, and you’ll be expected to lead by example
You’ll be working closely with the Café Manager to ensure all customers are delighted with the quality of food and receive consistent, exceptional service in both the Café and Fodder on the Hoof.
You’ll also need to train and motivate the staff and to ensure they are knowledgeable about the amazing Yorkshire food we serve and keep a positive atmosphere in the café at all times.
It’s important that you build a strong relationship with the chefs, to make sure everything runs smoothly and ensure that in the Manager’s absence you are able to run the café, either alone or with the Team Leader.
About you:
- This is a hands-on physically demanding role
- A passion both for good food and for showcasing food from Yorkshire.
- Excellent people management skills especially the ability to motivate staff and foster good team working and proactively and tenaciously manage people through changing times
- Good understanding of margins and GP, actively helping to create new promotions
- Must be organised and efficient with the admin of rotas, timesheets, preparing menus for print etc.
- Ability to effectively present food and respond to questions from customers and staff
- Good oral communication and negotiation skills
- Ability to prioritise, manage priorities, create effective work plans and meet deadlines
Why apply:
Aside from getting to work in a beautiful location as part of a first-class team we also offer the below benefits to all our staff
- 12% employer contribution to pension scheme (Group Personal Pension scheme) 3% employee
- 34 days holiday (FT staff)
- Staff discount
- Subsidised private healthcare scheme
- Life assurance of x4 annual salary after 12 weeks service
- Free parking
- Your uniform provided
If you like the sound of the role and want to join the Fodder hit APPLY or if you’d like to find out more info head over to our website to check us out!
If you’re uncertain if the role is right for you people with a background (or interest) in the following have excelled in the past: Café Supervisor, Restaurant Supervisor, Restaurant Deputy Manager, Assistant Restaurant Manager, Catering Team Leader, Catering Team Leader
