Job Title: Sales Consultant
Location: Exeter
Salary: £9.00 – £10.00 per hour dependant on experience
Position: Full Time or Part Time, Permanent
Mandarin Stone is a leading Importer of natural stone and porcelain products in the UK; we are a family run business that has grown into a very successful and reputable company within the industry. We have 13 inspirational showrooms across the UK and are currently recruiting for a Full Time or Part Time Sales Consultant in our Exeter Showroom.
We are looking for a motivated, confident sales/customer focused individual with a good eye for design. Training provided, great working environment.
The Role:
The main purpose of the role is to provide Customer Service and support for clients as they browse the extensive range of products within the Company’s showrooms, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered.
Duties include product advice, providing design ideas, raising quotations, dealing with telephone queries, problem-solving, taking payment on orders, booking deliveries, providing technical advice, sales aftercare and much more.
The Candidate:
We look for people that thrive on working in a customer-focused environment and pride themselves on providing the highest level of customer service. The successful candidate will need to be self-motivated, have a good eye for design, well presented, computer literate with a good understanding of basic maths. No previous industry experience is necessary, all we ask for is someone who ideally has experience working in a customer sales and service environment.
Due to nature of the business and the range of bespoke products available we’ve found candidates that have a keen eye for creative design, fashion, art and/or kitchen design are well equipped in complementing our offering and enjoy engaging with customers.
We’re also keen to hear from candidates that have experience in property sales who are looking for a change in career as customers view the products as a home improvement and this could be well suited to candidates with experience in dealing with investment purchases.
Showroom opening hours are 9.30am – 5.30pm Monday – Saturday. We are closed on Sundays and Bank Holidays.
Full-Time Showroom employees will have one weekday off every other week, reducing to one weekday off every week upon successful completion of the six month probationary period. Part-Time employees will work a minimum of three days per week, with flexibility to increase to full time when required, during busy periods and to cover annual leave. This will include working a Saturday.
Benefits:
- 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
- An additional holiday for your birthday each year after qualifying service of one year
- Public / Bank Holidays and Christmas Eve off
- Access to our Employee Assistance Programme
- Cycle to Work Scheme
- Optional Pension Scheme
- Death in Service
- Private Health Care after five years’ service
- Employee Discount
- Travel costs when travelling beyond your remit
To apply for this role, please click APPLY to submit your CV and a Cover Letter.
Candidates with the experience or relevant job titles of; Face to Face Sales, Retail, Customer Service, Sales Assistant, Interior Designer, Customer Support, Sales Executive, Customer Service, Sales Agent, Estate Agent, Customer Service Assistant, Art and Design, Business Development Executive, Kitchen Design, Sales Consultant, Design Graduate, Customer Service Executive, Sales, Product Specialist, Retail Sales Advisor will also be considered for this role.
