Job Title: Retail Sales Consultant
Location: Monmouth
Salary: £21,000 – £22,000 per annum
Position: Full Time, Permanent
Mandarin Stone is a leading Importer of natural stone and porcelain products in the UK; we are a family run business that has grown into a very successful and reputable company within the industry. We have 13 inspirational showrooms across the UK and are currently recruiting for a Sales Consultant in our Monmouth Head Office.
This is a fantastic opportunity for a motivated, confident sales/customer focused individual with a good eye for design. Full training provided as well as a great working environment.
The Role:
The main purpose of the role is to provide Customer Service and support for clients as they browse our extensive range of products within our showrooms, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered.
Duties include product advice, providing design ideas, raising quotations, dealing with telephone queries, problem solving, taking payment on orders, booking deliveries, providing technical advice, sales aftercare and much more.
The Candidate:
They look for people that thrive on working in a customer focused environment and pride themselves on providing the highest level of customer service. The successful candidate will need to be self-motivated, have a good eye for design, well presented, computer literate with a good understanding of basic maths. No previous industry experience is necessary, all they ask for is someone who ideally has experience working in a customer sales and service environment.
Due to nature of the business and the range of bespoke products available we’ve found candidates that have a keen eye for creative design, fashion, art and/ or kitchen design are well equipped in complementing our offering and enjoy engaging with customers.
We’re also keen to hear from candidates that have experience in property sales who are looking for a change in career as customers view the products as a home improvement and this could be well suited to candidates with experience in dealing with investment purchases.
Showroom opening hours are 9.30am – 5.30pm Monday to Friday and 9.00am – 12.30pm Saturday. We are closed on Sundays and Bank Holidays.
Benefits:
In return, Mandarin Stone offers an excellent salary, a non-target driven environment with the emphasis on Customer Service, optional Pension Scheme, life assurance scheme, 4 weeks holiday per year increasing with length of service plus bank holidays and Christmas Eve, an additional birthday holiday after qualifying service, staff discount, bike to work scheme, employee assistance programme, excellent working conditions and travel costs when travelling beyond your remit.
To apply for this role, please click APPLY to submit your CV and a Cover Letter.
Candidates with the experience or relevant job titles of; Face to Face Sales, Retail, Customer Service, Sales Assistant, Interior Designer, Customer Support, Sales Executive, Customer Service, Sales Agent, Estate Agent, Customer Service Assistant, Art and Design, Business Development Executive, Kitchen Design, Sales Consultant, Design Graduate, Customer Service Executive, Sales, Product Specialist, Retail Sales Advisor will also be considered for this role.
