Job Title: Customer Sales Advisor
Location: Tamworth
Salary: £18k-£25k (dependant on experience)
Job Type: Permanent, Full Time
With over ten years of experience in the accounting and CRM software sector, Softext is a UK leading business partner for both Sage and Act! Our portfolio includes Sage 50cloud Accounts software, Act! CRM software, and a range of add-ons to enhance the usability of the software.
The role: Softext are currently seeking an experienced Sales Consultant who is looking for full time work. Candidate must demonstrate strong skills in all aspects of the role, including pro-actively generating sales opportunities, cold calling, following-up leads and establishing/managing new and existing relationships. Ability to establish relationships and build rapport on the telephone with decision makers e.g. Finance Directors, Managing Directors, Operations Directors etc
This position will involve a large amount of customer, client and supplier contact so good telephone manner is essential along with outstanding communication skills. The hours of work are from 9am-5pm, Monday-Friday.
Key Responsibilities and Accountabilities:
- Ensure achievement of new business revenue targets through outbound calling and inbound traffic
- Receive and process orders accurately and efficiently
- Make your customers aware of current promotions and cross sell across the product range
- Amend and update customers contact details accurately on the internal CRM system
- Take internal call traffic and support the Softext office in both sales and other areas
- Build customer relationships (New and Existing) through quality conversations
- Respond to emails within a set SLA
- General Administration duties
- Any other request deemed reasonable in the role to support the Managing Director
The Candidate:
- Live near Tamworth – no more than a 45 minute drive
- Ability to cold call New Business Prospects on a daily basis
- Clear and concise telephone manner
- Effective Time Management skills
- Excellent IT and Communication skills are essential
- Ability to work autonomously 90% of the time
- Excellent Customer Service Skills are desired
- Enthusiastic and personable within a small office environment
- High ethics and standards
- Flexible and Enthusiastic
- Ability to consistently meet targets
Experience:
- Minimum 2 years proven track record in an Outbound Sales environment
- Experience of Sage internal and external systems is advantageous
- Experience of using and understanding the Sage 50 and ACT! Product Range is preferred
Please note:
Please click the APPLY button and to submit your CV and Cover Letter.
Candidates with experience or relevant job titles of; Telesales, Sales Coordinator, Technical Sales Executive, Sales Executive, Sales Development, Business Development Executive, Business Development, Key Sales, Business Developer, Account Manager, Sales Executive, Direct Sales, Sales Development, Account Management may also be considered for this role.
