Job Title: OL/PL Fee Earner
Location: Northenden, Manchester
Salary: £19,000 per annum + generous Portal Bonus Scheme
Job type: Permanent, Full Time
Express Solicitors is a top 200 Law firm that specialises in all areas of personal injury including public liability, occupier’s liability, road traffic accidents, employer’s liability, industrial disease, serious injuries and clinical negligence. We pride ourselves in the work we do helping injured people.
We are Law Society accredited and are a Legal 500 Leading Firm for both Personal Injury and Clinical Negligence. Six of our Partners are members of the Law Society Specialist Personal Injury Panel.
Our employees are our most important asset and have been instrumental in helping us recover millions of pounds each year for injured people. No doubt at Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all.
About the role:
We are currently looking for a fee earner to join our Portal Team in the OL/PL department. Tenacity, ability and enthusiasm are more important than qualification. You will be expected to manage your own caseload in the role.
Key duties:
- Take initial instructions from client and complete FN009
- Ensure correct accident circumstances, injuries and potential losses are recorded on the file
- Obtain FOAs for medical records and request from medical agency
- Research to ensure the claim is submitted to the correct potential Defendant(s)
- Research into accident location, requesting photographs, CCTV, receipts etc. to ensure the appropriate evidence is obtained as early as possible
- Consideration of the relevant Statute/law to draft allegations to the Defendant
- Consider Claimant’s injuries to ensure correct protocol is being followed
- Submit Claims Notification Form (CNF) or Letter of Claim to the Defendant(s)
- Chasing Defendant and/or insurer for response
- Consideration of denial and/or disclosure received from Defendant
- Weekly review with supervisor
- Ensure client is kept updated throughout process
- 60+ CNF/LOC per month target to attain £100 bonus
Person Specification
Essential criteria
- Previous case management experience of high-volume caseload
- Experience of handling customer/client enquires on either the telephone or face to face
- Proficiency in handling multiple enquiries and managing own time to ensure all enquiries fully pursued
- Be able to deal with and talk sensitively to clients about issues of a sensitive nature
- Strong influencing, negotiating and objection handling skills
- A focus on driving cases through the scheme process to conclusion
- Demonstrate willingness and ability to deal proactively and confidently with difficult clients
- Ability to present relevant information to management in a concise manner.
- Be able to perform and meet targets
- The role involves the use of IT systems and therefore computer literacy, including a working knowledge of Microsoft Office packages
Desired criteria
- Previous background knowledge of OLPL portal claims or general personal injury.
- Completion of a legal qualification (LLB, GDL, LPC)
- Knowledge of Proclaim Case Management System
What can we offer you?
We offer strong supervision channels, excellent training including away days, chance to join a highly ambitious and growing firm. We have high quality non-CMC work and a positive working environment. We also have a roof garden with table tennis, as an addition to our strong range of employee benefits, more details below.
- A basic salary of £19k, with a very generous Portal Bonus Scheme
- Excellent regular training including away days
- Strong development opportunities and regular supervision
- Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday
- 23 days holiday, rising 1 day per year to a max of 26 days, plus bank/public hols. Please note, the office is closed between Christmas and New Year and 3 holidays are reserved for this period
- 3 holiday buy backs per year after 1 year of service
- Private medical insurance available after 2 years’ service
- Death in Service – 2 x salary based on annual salary only – eligibility commences when you join the company
- Active social committee, firm pays for trips to e.g. Bowling, Chester Races, Christmas party, Summer Barbecue
- Active training culture and various groups and events such as Diversity & Inclusion
- Netball / Football team, 10km Manchester team and more
- Usual ancillary benefits including Employee Assistance Programme etc.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; Fee Earner, Legal Caseworker, Public Liability Lawyer, Occupiers Liability Lawyer, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner, Solicitor will also be considered for this role.
