Social Care

Welfare Officer

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Job Title: Regional Welfare Officer

Location: Tunbridge Wells Area

Salary: £13,278 – £14,754 per annum (FTE £24,897 – £27,664)

Job type: Part time, Permanent (20 hours per week)

Closing Date: Friday 11th June

The Trust is a highly regarded charity operating throughout the UK who are looking for an experienced Welfare Officer to visit beneficiaries of a welfare programme, mainly in the Tunbridge Wells area.

Job Purpose:

To visit beneficiaries in necessitous circumstances, identify their needs and put in place appropriate services/benefits enabling them to remain as independent as possible in their own home.

Key Responsibilities:

  • To visit beneficiaries in their own homes
  • To carry out assessments on beneficiaries and make appropriate referrals
  • To visit new retirees and assess for level of visiting required
  • To accept referrals from external bodies and take appropriate action
  • To acquire full knowledge of the Welfare Programme and a working knowledge of State Benefits and all other associated benefits available to older people
  • To maintain accurate and up to date administration records
  • To represent Pilkington Family Trusts on external bodies as and when required
  • To attend Welfare Officer Meetings and any appropriate training activities
  • To arrange and attend various pensioners’ activities including lunches, outings and self-help group functions

Skills and Experience:

  • Level 4 Diploma in Adult Care or qualification of same standard
  • Must preferably be educated to GCSE standard to Grade C/5 or above
  • Full, clean driving licence essential
  • Good computer skills including knowledge of Microsoft Office
  • Must be experienced in working with older people in unsupervised situations
  • Must demonstrate proven experience in assessing individual care needs
  • Should have experience of working as part of a team and working in isolation
  • Experience of working/liaising with other agencies would be an advantage e.g. Health professionals/Care Agencies etc.
  • Basic knowledge of state benefits is desirable
  • Job demands excellent communication skills both written and verbal
  • Must be able to demonstrate ability to communicate verbally with retirees, colleagues, managers, volunteers and outside agencies
  • Good report writing skills are essential in order to make grant applications and maintain records
  • Have empathy and be of a caring nature showing personal warmth but able to cope with emotional situations

Benefits:

  • Job related training and attractive terms and conditions
  • Opportunity to contribute to the Pilkington Group Personal Pension Plan

Please click on the APPLY button and CHECK YOUR EMAILS to complete the attached application form.

Due to the nature of the role sponsorship and relocation assistance will not be provided so candidates must already possess the right to live and work in the UK to be eligible for the role.

Candidates with the relevant experience or job titles of; Home Carer, Welfare Benefits Advisor, Support Worker, Support Assistant, Social Care, Social Worker, Vulnerable Adult, Support Assistant, Adult Support Worker may also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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