Job Title: Work Planning Co-Ordinator
Location: Plymouth
Salary: Competitive, Dependent on Experience
Job Type: Part Time (30hrs per week), Permanent
Founded in London in 1922 the company has been at the forefront of vehicle servicing & maintenance ever since. They are a business full of great people who care about their jobs, their colleagues and their customers. They are currently looking for someone to fulfil the following.
Job role:
This role is to work within a team of office staff to receive and manage installation/scheduled work/service calls and enquires from customers both internal and external.
Duties:
- Co-ordinate hire of equipment and services, with external contractors
- To liaise with External Sales Staff on progression and status of jobs
- To provide an administration support function related to our full turnkey operation
- Interact with customers
- Manage own diary and assess priorities
- Attend and contribute to meetings with internal staff
- Ensure procedures are in place and being adhered to, so that jobs are processed and invoiced accurately
- Produce reports showing timelines of jobs
- Ensure that customers are regularly updated with progress of projects
- To escalate any jobs which need Management intervention either Technical or Customer Care issues
- To be involved with the process of booking equipment deliveries for projects
About you:
- Ability to coordinate various tasks to bring projects together in sometimes complex situations. To produce a project plan to demonstrate work plans
- Good interpersonal skills
- Ability to manage own time effectively
- Proactive, can-do approach
- Strong organisational & communication skills essential
- Ability to be assertive, and calm under pressure
- Able to multi task and prioritise multiple requests
- Knowledge of MS Office
Please click the APPLY button to send your CV and Cover Letter for this role.
The Company recognises their duty to actively promote Equal opportunities for all employees and to eliminate discrimination (whether direct or indirect or perceived) in its various forms.
It is their intention to do what is reasonably practicable to ensure the company’s employment methods and procedures achieve this.
The main areas for recognised discrimination are: Age, Disability, Gender Re-assignment, Marriage & Civil Partnership, Pregnancy & Maternity, Race, Religion or Belief, Sex, Sexual Orientation.
Candidates with the experience or relevant job titles of; Admin Assistant, Office Administrator, Administration Clerk, Administrative Assistant, Business Administrator, Support Administrator, Business Support, Office Assistant, Office Coordinator, Project Coordinator, Client Support Coordinator will also be considered for this role.
