Job Title: Systems Support Engineer
Location: Bournemouth
Salary: Competitive, depending on experience
Job type: Full time, Permanent
Founded in 2016, the company is a global innovator in cloud solutions, working with integrity and a personal approach with customers and partners to deliver a comprehensive suite of end-to-end managed IT services.
In a few words, they take businesses to the cloud and back!
With over 150 employees (and counting) across a number of regional offices in Ireland, the United Kingdom, and the Netherlands. The team members enjoy a culture that promotes collaboration in a family-friendly working environment, as well as supporting personal autonomy, self-development, and a commitment to a shared goal of delivering market-leading IT services.
The Role:
The Systems Support Engineer role will be responsible for supporting the team with effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure.
You will be responsible for managing a busy Support Desk, ensuring all tickets are responded to within SLA, and liaise with different members of the team to schedule and troubleshoot client support issues and tasks. The role will also be supporting project teams with technical issues and working with the technical team on various support tasks, projects, and internal system administration tasks.
You will be working on internal and customer-facing systems, which include high-profile clients with 24/7 business-critical infrastructure.
Requirements:
- Web and Database Server stacks (Linux, Apache, Nginx, MySQL, PHP)
- Linux Administration & Scripting experience with Open Source technologies
- Revision Control Systems such as Git and SVN
- Network Experience – Familiarity of Firewalls, Load Balancers
- Experience with Internet technologies – DNS, IP Addressing Schemes
- Fundamental understanding of networking and the TCP/IP stack
- Appreciation for high uptime and 24/7 critical business infrastructure
Bonus points if you have/are:
- Familiarity with Cloud Platforms, such as AWS
- Familiarity with virtualisation platforms, including VMware and KVM
- Familiarity with networking hardware, specifically Cisco
- Familiarity with storage arrays and RAID
- Any experience of automation and DevOps
Why them?
- They’re one of the fastest-growing cloud solution providers in Europe
- The company culture is exceptional and comes from a shared vision of delivering marketing leading cloud services in an unbeatable work environment
- They consider a flexible working with a family-friendly focus at the very core of the company values
- Work from home culture – even after COVID
- They have beautiful office locations across Benelux, UK, and Ireland, with highly talented, caring, and supportive colleagues
Please click on the APPLY button to send your CV and Cover Letter for this role.
STRICTLY NO AGENCIES
Candidates with the relevant experience or job titles of: 3rd Line Technical Consultant, 3rd Line Support Technician, Support Engineer, 3rd IT Line Engineer, IT Engineer, Senior Technician, 3rd Line Senior Engineer, Senior IT Desktop Support, IT Support Engineer, Service Desk Engineer, IT Service Desk, Cloud Support, Network Engineer may also be considered for this role.
