Job Title: Field Service Engineer
Location: Midlands
Salary: Competitive + Benefits
Job Type: Full Time, Permanent
The Company is a British owned and managed support surfaces specialist proudly supporting healthcare professionals to improve clinical outcomes and patient care. Their team is committed to developing and delivering innovative support surfaces and services to meet the challenges their customers face every day in reducing avoidable pressure ulcers, preventing cross infection and improving equipment safety and availability.
Highly skilled and experienced their amazing team use and develop leading edge technology and are passionately committed to the consistent delivery of their promises, understanding that they are supporting their customers in improving patient care and safety. Knowing this motivates each and every one of them in all that they do every day.
Due to company growth, they have an exciting opportunity for a Field Service Engineer to join their Southern Service Team. They are looking for a highly personable, self-motivated, enthusiastic individual who has a willingness to learn and develop within the business.
The Role:
Field Service Engineers are responsible for the service, repair, compliance testing, delivering and installing of a range of healthcare equipment and medical devices products to the highest technical standards in accordance with their policies and Procedures.
The engineer will provide on-site corrective and preventive maintenance solutions as well as other after-sales technical support solutions.
Key Responsibilities:
- Carry out servicing, repairs, compliance testing, delivery and installation of equipment
- Ensure all paperwork is completed accurately, efficiently and effectively in a timely manner in accordance with company policies and procedures before leaving customer site
- Ability to plan and prioritise work effectively and efficiently in order to complete servicing and repairs on time
- Be customer facing and confident in problem solving
- Reporting of issues regarding products and/or service issues and be able to accurately relay this information onto necessary departments
- Fault finding over the telephone
- Customer facing and represent the company, identify leads for product sales as and when required and pass on details to follow up
The Candidate:
Key Attributes:
- Solution and customer focused with a ‘can do’ attitude
- Excellent interpersonal and communication skills
- Personable and able to establish effective relationships with colleagues and suppliers
- Team player
- Action orientated
- Attention to detail
- Excellent Organisational Skills
- Personable and Presentable
- Analytical and able to understand cause & effects
- Prepare and execute comprehensive plans
- Must have a full clean driving licence
- Must have an enhanced DBS check / Disclosure Scotland
Due to the nature of the role, there may be a requirement to undertake work outside of normal hours and be part of an on-call rota.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; Field Service Engineer, Service Engineer, Multi-skilled Engineer, Mechanical Engineer, Maintenance Engineer, Mobile Technician, Fault Repair Engineer, Maintenance Technician, Mobile Engineer Controller will also be considered for this role.
