Job Title: Customer Account Coordinator
Location: Telford
Salary: Competitive
Job Type: Full time, Permanent
Fancy kick starting your office based career? Are you fed up with your work life balance? Is customer satisfaction at the heart of what you do?
You could join the company as a Customer Account Coordinator but who knows what you could find yourself doing in the future.
2019 was a great year for internal progression and development, with 10% of their employees being promoted. Can you grow with a growing company?
Key Responsibilities:
- Receive customer enquiries for products and services, placing orders with supply chain and converting them into bookings.
- Maintain customer data and customer interaction on the company’s systems.
- Establish a working relationship with the designated customers and internal contacts ensuring any complaints are dealt with efficiently.
- Ensure quotations for products and services are raised in accordance with the notified Key Performance Indicators and the customer’s Service Level Agreements.
- Record, monitor and review site value (Purchase Order) limits.
To be successful you will have/ be:
- Hungry for success
- Teamwork
- Customer centric
- Results focused
- Enjoys problem solving
Benefits:
They offer a competitive salary, life assurance, pension scheme, annual leave increased with length of service and time off for volunteering. Most importantly if you would relish the chance to be a part of an ambitious, growing company that holds a summer party for employees, their friends and family each year and does their bit for the environment then this is the opportunity for you.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Customer Service Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Junior Account Manager, Client Support, Account Consultant, Account Coordinator, Customer Service Coordinator, Client Account Coordinator, Client Relationship Manager may also be considered for this role.
