Job Title: Personal Injury Fee Earner – CICA specialist
Location: Northenden, Manchester
Salary: £18,000 plus commission of 2.5% payable monthly in arrears
Working Hours: 39.5 hours per week, 8:30am to 5:30pm Monday – Thursday and 8:30am to 5pm Friday
The organisation is a top 200 Law firm that specialises in personal injury. They cover every area of personal injury including public liability, occupier’s liability, road traffic accidents, employer’s liability, industrial disease, serious injuries and clinical negligence matters. They pride themselves in the work they do helping injured people.
They have with an excellent reputation in the market and are rated highly on Trust Pilot. Client care is at the heart of everything they do and they pride themselves in their work helping injured people.
What they are looking for?
They are looking for a personal injury fee earner to manage their Criminal Injuries Compensation Authority cases. You will be working within a supportive team however this is a stand-alone role running a full CICA caseload. You will have weekly supervision meetings with a partner and will attend regular training sessions.
Ideally they would like someone who has complete a legal qualification (LLB, GDL, LPC) and some personal injury claimant experience would be a distinct advantage. However they are willing to train someone into the role, if you have some experience of managing client matters. The position would suit someone with a desire to help others, coupled with strong organisational skills and an eye for details.
Essential criteria:
- Previous case management experience of high volume caseload
- Experience of handling customer/client enquires on either the telephone or face to face
- Proficiency in handling multiple enquiries and managing own time to ensure all enquiries fully pursued
- Be able to deal with and talk sensitively to clients about issues of a sensitive nature
- Strong influencing, negotiating and objection handling skills
- A focus on driving cases through the scheme process to conclusion
- Demonstrate willingness and ability to deal proactively and confidently with difficult clients
- Ability to present relevant information to management in a concise manner
- Be able to perform and meet targets
- The role involves the use of IT systems and therefore computer literacy, including a working knowledge of Microsoft Office packages
Desired criteria:
- Previous background knowledge of Criminal Injuries Compensation Authority claims or personal injury
- Completion of a legal qualification (LLB, GDL, LPC)
- Knowledge of Proclaim Case Management System
Benefits Package:
They always recruit and retain the best staff. To do so they offer competitive remuneration packages, ongoing training and development opportunities and a wide variety of interesting and challenging work. Additionally, they also offer the following incentives:
- 20 days holiday, rising 1 day per year to a max of 23 days, plus bank/public hols. In addition the office is closed between Christmas and New Year and you are not required to use your holiday entitlement for this period
- Active social committee, firm pays for e.g. Weekly Boot Camp, regular events such as Bowling, Christmas party, Summer Barbecue.
- Employee Assistance Programme which offers 24 hour helpline, Legal info and CBT.
- Free fruit delivered to the office on a weekly basis.
- 3 holiday buy backs per year after 1 year of service
- Private medical insurance after 2 years’ service
- Life Assurance cover – 2 x salary based on annual salary – eligibility commences when you join the company
To apply for this role please select the APPLY button to send your CV and Cover Letter.
Candidates with experience of; Legal Assistant, Litigation Assistant, Junior Legal Executive, New Client Assistant, Litigation Paralegal, Graduate, Legal Executive, Paralegal, LLB, GDL, LPC, Litigation, Legal executive, Legal Claims Handler, Insurance Claims Handler, Customer Claims Executive, Claims Account Manager, Motor Claims Case Executive, Claims Customer Service, Fraudulent Claims Handler, Insurance Fraud, Fraud Claims Handler, Personal Injury Claims Handler, Case Handler, Customer Claims Handler, Claims Advisor may also be considered for this position.
