Job Title: Sales Consultants
Location: Hove, East Sussex
Salary: £20,000 – £24,000 per annum, dependent on experience
Job type: Full-time, Permanent
The Company is one of the UK’s leading independent specialist tour operators, in business since 1996. They have two successful and growing brands – one specialises in tailor-made ski holidays to North America, Scandinavia, Asia and Europe and the other offers guided and self-guided cycling holidays across Europe and Asia.
Based in modern warehouse offices in central Hove and just moments from the beach, their specialists provide tailor-made holiday packages direct to the customer, combining their first-hand resort knowledge and passion for travel with excellent advice and award winning service. Their awards consist of UK’s Best Ski Tour Operator for the last five years (2014 – 2018) and feefo Gold Trusted Service award (2018).
Key Responsibilities:
They are looking for an experienced and dynamic sales consultant to join their established and expanding team, selling cycling holidays and making a real contribution to their business.
This role is highly varied and you will be involved throughout the customer journey from point of enquiry right through to booking and beyond, consistently delivering the highest levels of customer service at every stage.
Working towards sales targets, you will be talking to customers on the phone, by email and on live chat to establish their holiday requirements. You’ll then put together suggestions based on your knowledge of their programme and prepare tailored, informative quotations for the customer, before following up to answer any questions and secure the booking. Once confirmed, you’ll look after all aspects of the booking, including preparing documents, answering pre-departure questions and liaising with suppliers.
You will also be involved in keeping their website up to date, maintaining excellent supplier relationships and contributing to marketing output.
Key Requirements:
- Sales experience
- Passionate about travel
- Interest in cycling
- Good general knowledge of the travel industry and be well travelled yourself
- Excellent telephone manner and written communication skills
- Track record of delivering the highest levels of customer service
- Attention to detail
- Highly motivated and positive attitude
- Above all else, a willingness to learn about new products
Benefits:
- Full training will be provided, including travel on their tours
- Pension Scheme
- Overseas travel to experience the products first-hand
- Performance related annual bonus
- Cycle to Work scheme
- Death in service insurance
Working Hours:
Monday to Friday 9 am-5:30 pm, with occasional 10 am-6:30 pm weekday late shifts and 10 am-4 pm Saturday shifts.
Please click the APPLY button to send your CV and covering letter for this role.
Candidates with the relevant experience and job titles of; Travel Agent, Business Travel Consultant, MICE Sales Account Manager, Sales Executive, MICE Account Manager, Travel-Trade, Key Account Manager, Client Support, Account Consultant, Product Specialist, Experienced Account Manager, Business Development Manager, Nationwide Sales, Sales Executive, Business Development, Sales, Sales Manager, Direct Sales, Key Sales, Business Developer, Business Plan, Business Development, Sales Development, Business Development Lead, Sales, Senior Sales Manager, Marketing Manager, New Client Sales, B2B may be suitable for this role.
