HR Advisor / Human Resources Advisor

Job Title: HR Advisor

Location: Based in Hereford but with significant time spent at client sites

Salary: £33,000 – £35,000 p.a, d.o.e

Hours: 37.5 Hours per week Monday to Friday (9:00 – 17:00)

The company are a specialist provider of Employer Services. They provide outsourced Employer Solutions to clients in the areas of HR, Payroll and Health & Safety. They are part of a larger group who provide global HR and Payroll solutions to a wide and prestigious client base, with the head office in Hong Kong. They are a small but growing team with two operational offices in the UK (Basingstoke, Hants and Ashford, Surrey) as well as a sales & marketing office in Hereford.

They are currently looking for an experienced HR Advisor to deliver and co-ordinate HR services to all clients, ensuring delivery of a comprehensive and effective HR consultancy service, supporting business objectives.

The Role:

This role requires the incumbent to deal with all aspects of HR and employment law, providing telephone, email and face-to-face advice to clients, ensuring advice is aligned to individual client company policies and procedures, employment law legislation and common law principles and best practice.

The expectation is that this role will be focused on providing on-site support at client’s premises, which in the main are in the South East and Midlands, but could be anywhere in the UK. On non-client consulting days the successful candidate will be based at the Hereford office but the expectation is they would also support the Ashford and Basingstoke teams onsite.

Key Duties:

• Provide initial professional advice, interpretation and expertise on all HR issues to clients, ensuring queries are dealt with in a professional and timely manner
• Provide on-site support to clients to deal with a wide range of HR matters including projects such as TUPE & MA, and attend meetings as either chair or facilitator for disciplinary, grievances, appeals (examples)
• Identify opportunities for additional on-site support work with clients
• Ensure clients are compliant with their Employment Law duties
• Drive initiatives to utilise HR best practice for clients and provide advice/guidance on implementing such initiatives
• Anticipate and provide professional advice on the HR implications of organisational change, business development, project planning and leadership resources to clients
• Develop policies, procedures and processes and ensure compliance with new legislation and best practice
• Provision of regular and ad-hoc reports to the business and clients
• Embrace HR technology solutions and support clients who use the HR platforms
• Acting in a proactive manner and building good client relationships
• Mentor more junior team members and assist in their development
• Ensure that all actions are compliant with GDPR and Privacy requirements
• Attend sales appointments with Sales Director / Manager to provide expertise on HR matters and service delivery
• Review proposal documents and contracts for prospective new clients and advise sales team on service provisions and fee levels
• Proactively cross sell services to clients and capitalise on opportunities for revenue and business growth
• At all times be aware of, and adhere to, the Health and Safety Policy

Skills & Qualifications

• CIPD or equivalent Employment Law Certification/Award or demonstrable experience in employment law
• CIPD membership
• Evidence of continual professional development in HR related subjects
• High level of customer service and client focus
• Commercially astute and confidently able to participate in, and advise clients on, wider business implications of their decisions
• Excellent communication skills (written and spoken) enabling effective rapport with both clients and colleagues
• Ability to communicate at all levels, and respond well to people from different backgrounds and cultures
• Confident in person and able to instil confidence in the advice given
• First class telephone skills
• Strong time management skills
• Ability to work methodically and accurately, and to work under own initiative
• High level of literacy and numeracy skills
• Computer literate – especially with MS Office, internet and HRIS systems
• Strong organisation skills: ability to prioritise effectively and efficiently
• Ability to work unsupervised and support colleagues

Characteristics & Aptitudes:

• Must be car driver and owner
• Self-motivated, and good team player
• Ability to work well under pressure
• Proactive, professional attitude to all tasks, customers and teamwork
• High levels of commitment, energy and enthusiasm. Strong “can-do” approach to problems
• Intelligent and articulate
• Results driven
• Smart, presentable appearance
• Good all-rounder, willing to make an effective contribution to the business

Benefits

• 21 days annual leave rising to 25 with service
• Salary Sacrifice Pension scheme (after 3 months’ continuous service)
• Private Medical Cover (after 6 months’ probation)
• Life Cover x3 base salary
• Free parking on site at all of the company’s offices

To apply for this role, please click APPLY to submit your CV and a Cover Letter.

Candidates with the experience or relevant job titles of; HR Advisor, HR Generalist, HR Officer, HR Analyst, HR Data Analyst, Human Resource Analyst, Senior HR Assistant, HR Adviser, Senior HR Advisor, Assistant HR Manager, HR Coordinator, Human Resource Advisor may also be considered for this role.