Job Title: Reception Admin Manager
Location: Fulham, London, SW6 5HA
Salary: £28000 to £34000 PA (Depending on skills & experience)
Job Type: Full-time, Permanent. 40 Hours per week. This is a Monday to Friday role shifts are based on the need of the practice. Start time is usually between 9am and 10.30am and finishing times is between 6:00 pm to 7:30 pm.
Are you the motivated and dynamic full time Reception Admin Manager we are looking for?
You are fun, personable, outgoing person with a desire to excel in customer care, you love helping people and are eager to take on new and exciting challenges?
Do you want to enjoy making a difference every day of your life? If the answer is yes, we might have just the perfect job for you!
We have an exciting opportunity for a dynamic and dedicated admin reception manager to join our team.
At Fulham Osteopaths:
We help our patients recover from life’s challenges so they can get back to feeling great again and do the things they most love. Our patients could be a mum, a baby, someone that has had an accident, or is a person that is just struggling with pain as they get older.
We have been delivering outstanding care to our local community in a fun and friendly environment for over 35 years.
We are absolutely committed to helping our whole team to thrive, reach their potential and deliver their best. We provide ongoing training and support in a caring environment.
About you:
You are fun, friendly, outgoing person with a desire to excel in customer care. You love helping people and are eager to take on new and exciting challenges.
If you are to become our future, Reception Admin Manager, you will have great people and communication skills, you are efficient, enjoy working as part of a dynamic team whilst having a laugh and fun in our vibrant culture.
You want the opportunity to become more than just a standard reception admin manager member because you know that you can deliver much more.
About Your Role:
You’ll be working in a full-time position working alongside our experienced, friendly practice manager and osteopaths. You will be providing an exceptional patient experience.
This is a broad role supporting many aspects of the business.
High computer literacy is a must for this role, but prior experience as a receptionist is not essential as our comprehensive on-boarding process will train you in everything that you need to know to carry out your role with precision and confidence.
General administrative duties will also make up a large portion of your role. Therefore, lateral thinking and a can-do attitude are a must!
What is essential however, is that you have good energy and drive when it comes to your work as well as being open minded and willing to learn. You need to be able to dive in get the job done whatever that is!
You must have the right to work and live in the UK.
Onsite not a remote working job.
Duties and Responsibilities:
- At Fulham Osteopaths you will wear many hats to support the needs of the business.
- Number 1 priority is patient care.
- Delivering excellent receptionist service to create a positive experience.
- Diary management.
- Manage in full the front of house.
- Support and coordinate the part time receptionists’ roles, assist them in any queries they might have.
- Stats and Accounts.
- Auditing day to day processes.
- Stock management.
- Housekeeping and waste management duties, ensuring the clinic remains neat and presentable throughout the day.
- Support with development and marketing projects.
- Miscellaneous errands and PA duties for the business directors both personal and business related.
(This is not an exhaustive list, but a broad overview of the role).
Skills & Mindset
- Accuracy & Accountability
- Excellent rapport building skills both in person and by phone.
- Organizational and Time Management skills.
- Ability to meet deadlines and complete tasks efficiently.
- Excellent communication skills, both verbal and written.
- Strong organizational skills with the ability to prioritize tasks effectively.
Whether you are a young new graduate looking for a rewarding role and an opportunity to develop your skill, or you are more experienced person we would love to meet you.
Please click APPLY to be considered for this role.
Candidates with experience of: Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service, PA, Customer Service Administrator, Receptionist, may also be considered for this role.
