Call Centre and Customer Service

Holiday Bookings and Guest Services Manager

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Job Title: Holiday Bookings and Guest Services Manager

Location: Wells-Next-The-Sea

Salary: £35,000 pa

Job Type: Full time, Permanent

We have a fantastic opportunity for a Holiday Bookings and Guest Services Manager, who is responsible for driving holiday bookings and managing reception, retail and housekeeping operations.

Pinewoods is an award-winning holiday park situated in a beautiful location close to the iconic Wells beach. Our five star graded park offers a combination of caravan holiday homes to buy, holiday homes and lodges and touring caravan pitches. Pinewoods also manages Wells beach and its beach huts and the Wells Beach Bus service.

If you have experience of successful team management, enjoy a busy and challenging position, then this may be for you. You will have exceptional customer service skills, ideally from a similar environment as well as experience in managing budgets and pricing strategies.

We are looking for someone that genuinely will live our Behaviours. This means we are looking for someone who will lead from the front, set high standards for the team, be highly professional and take a coaching style of leadership.

Pinewoods is part of the Holkham Estate, winner of the Eastern Region Best Large Employer 2023. To find out more about working for Holkham and about our culture please click the link the apply button for more details.

Closing date: Monday 28th October

First interviews: Tuesday 5th November

Please click the APPLY button to be redirected to the application form.

Candidates with the experience or relevant job titles of: General Manager, Customer Service Manager, Services Manager, Guest Support Manager, Retail Manager, Store Manager, Administration Manager, Guest Services, Hotel Manager, Holiday Manager, Facilities Manager, Operations Manager, Holiday Bookings Manager, Reception Manager, Operational Support Manager, Office Manager, Park Manager may also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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