Job Title: Retail Sales Assistant
Location: Oxford
Salary: Competitive
Job Type: Permanent, Full Time
Established in 1877 Shepherd & Woodward are the largest supplier of Academic Gowns and Robes to Oxford University, having been supplying Oxford undergraduates and postgraduates for over 150 years. Every student, Fellow, Tutor and Don, in Oxford, knows that our knowledge of Academic regalia has no comparison, and our unique experience ensures that every detail can be guaranteed as correct. We also supply a large selection of specialist men’s clothing, ladies clothing, outerwear and formal wear.
The role:
The role will be based at the Shepherd and Woodward shop working across the 5 in-store departments and have the ability to regularly accommodate working Monday to Saturday and the occasional Sunday.
The Retail Sales Assistant will take customers through the entire shopping process. You will need to provide excellent customer service with detailed knowledge of products and brands.
Duties and Responsibilities:
- Being attentive to customers’ needs so you can provide excellent customer service and deal with enquiries.
- Processing cash and card payments
- Handling product returns and payment refund requests
- Reporting any inventory or service issues to management
- Promoting products based on the company’s directives
- Arranging products on the shelves and on promotional displays (Merchandising)
- Unpacking and sorting new stock delivery
- Managing product inventory at the store and giving accurate feedback to Buyer (for example, which products are selling well)
- To independently oversee stock, movement and maintain stock list and replenish as necessary.
The Candidate:
- Successful applicants will demonstrate a helpful, enthusiastic nature and thrive on working in a busy shop floor environment.
- Applicants will also show a pleasant manner and enjoy dealing with the public, replenishing of stock and general housekeeping.
- Experience is preferred but not essential, enthusiasm and character is more important than experience as full training will be given.
- Excellent people skills with ability to work well with a team
- Drive to succeed
- Proficiency in using a point-of-sale system (POS) would be an advantage
Benefits:
- Monthly Sales Bonuses on top of salary (after completion of probationary period)
- Lucrative pension scheme.
- Clothing allowance.
- Clothing discounts.
- Death in service benefit.
Please click the APPLY button and to submit your CV and Cover Letter.
Candidates with experience or relevant job titles of; Face to Face Sales, Retail, Customer Service, Sales Assistant, Customer Support, Sales Executive, Customer Service, Sales Agent, Customer Service Assistant, Business Development Executive, Sales Consultant, Customer Service Executive, Sales, Product Specialist, Retail Sales Advisor will also be considered for this role.
