Job Title: Social Media Account Director
Location: A mix of office-based (Ringwood, Hampshire) and WFH
Salary: Competitive Salary + Benefits
Job Type: Full Time, Permanent
We are a multi-award-winning PR, marketing, and social media full-service agency based in Hampshire. Located in Ringwood, we are relentless in delivering impactful results for our clients – developing and executing creative social media campaigns that drive enquiries, sales, and brand growth. We operate across diverse sectors, with specialisms in marine, franchise, retail, and care.
Role overview:
As the Social Media Account Director, you will take full ownership of social media strategies and execution for our clients, guiding the agency team in delivering high-impact campaigns. You will be a creative leader, proactively developing ideas, managing client relationships, and ensuring that our clients receive industry-leading service and results. Working closely with internal teams (including design and PR), you will lead social media projects, track performance, manage budgets, and drive business development.
Key duties:
- Lead the development of comprehensive annual and monthly social media strategies to enhance brand image, boost engagement, and improve conversion rates for clients
- Take a proactive approach to client account management
- Serve as a primary point of contact for key clients, building and nurturing strong client relationships
- Participate in client and new business presentations
- Oversee the planning, design, execution, and monitoring of social media campaigns across multiple platforms
- Work with the in-house creative team to curate and manage multimedia content
- Build and develop audience profiles, setting up and managing social media advertising campaigns
- Monitor social media channels for performance, providing detailed reports and actionable insights
About you:
Key requirements & skills:
- Proven experience (5+ years) in a senior social media management role, ideally within an agency environment
- Demonstrable experience leading and managing high-performing social media campaigns
- Expertise in using major social media platforms (LinkedIn, Facebook, X, Instagram, TikTok) and related tools for audience development, content creation, and advertising
- Strong copywriting skills, with the ability to craft engaging, on-brand content across various platforms
- Strong organisational skills with the ability to manage multiple clients and projects simultaneously
- Experience managing client budgets and optimising campaigns for ROI.
Personal skills:
- Confident, proactive, and creative leader
- Excellent interpersonal skills
- Strong attention to detail and problem-solving abilities.
- Ability to thrive under pressure and manage tight deadlines
Benefits Include:
- Competitive salary
- Pension scheme
- Generous holiday allowance
- Opportunity to work with a diverse and exciting portfolio of global clients
- Continuous professional development and learning opportunities
Next Steps:
If you are a confident and creative social media leader ready to take on an exciting new role in our agency, please apply with your CV and covering letter.
Candidates with experience of; Senior Account Manager, B2B, Marketing Manager, Marketing, Social Media Manager, Social Media Director may also be considered for this role.
