Job Title: Sales Executive / Telesales
Location: Watford, Hertfordshire
Salary: £24,000 – £26,000 per annum, Plus Uncapped Commission & Bonus
Starting £24k increasing to £26k after 3 months’ probation
Job type: Full time, Permanent
Fortrade Ltd. was established in 2013 and has grown rapidly to become a leading provider of online trading solutions for individual and institutional clients. Based in the UK, Fortrade specializes in trading education and delivering world-class trading products and providing each client a tailored service that suits their needs. Our trading platform are both technologically advanced and user-friendly. The Fortrade trading platform offers over 300 different trading instruments covering, currencies, digital currency pairs, stocks, indices, commodities, US treasuries and ETFs.
About the role:
We’re in search of a proactive individual to fill the role of Telesales Executive. Your primary responsibility will involve engaging with clients over the phone, providing valuable insights and information regarding our suite of CFD instruments. Your focus will be on establishing meaningful connections, understanding clients’ investment and educational needs, and offering personalised education to help them navigate the platform.
Duties and responsibilities:
- Client Engagement: Maintain regular phone/email communication with clients to build trust while gaining a deep understanding of their investment & education objectives
- Product Education: Offer information about our CFD instruments/educational services, including their advantages, and associated risks, ensuring clients are making informed decisions
- Platform Assistance: Guide clients through our trading platform, providing support on account setup, technical features, and available resources to enhance their trading experience
- Relationship Management: Foster relationships with clients by delivering exceptional service, promptly addressing inquiries, and presenting market analysis to support their investment journey
- Compliance: Ensure compliance with regulatory requirements throughout client interactions, maintaining accurate records and adhering to established regulations
- Continuous Learning: Stay updated on industry trends, market developments, and regulatory changes through in-house training and professional development initiatives to enhance expertise and provide a valuable service to our clients
About you:
- Previous experience in sales/telesales or financial services
- Strong communication skills via phone & email
- Excellent interpersonal skills, with a focus on building trust and rapport with clients
- Detail-oriented mindset with the ability to analyse client needs
- Ability to thrive in a fast-paced, dynamic environment and overachieve performance targets
- Proficiency in CRM programs and relevant computer applications
- Commitment to upholding ethical standards and regulatory compliance
What We Offer:
- Full in-house training & development
- Employee wellbeing program
- Free parking on-site
- Contributory pension scheme
- Fast progression opportunities
- Salary increases each year
- Office incentives based on performance
- Monthly and weekly spending vouchers for top performers
Embark on a rewarding career journey with us, where you can guide clients through dynamic markets, whilst advancing your skills and expertise in the financial services industry. We offer 7 days fully paid training in-house, to all our candidates who are successful in their first interview.
We are an equal opportunity employer and more. Our aim has always been to make online trading more accessible, enjoyable, and ultimately profitable! Our passion for innovation and service has enabled us to grow and expand into new markets to offer products to serve our growing legion of beginner and experienced traders across the globe.
Whatever your professional background, if you want to become part of a fantastic company who is experiencing rapid growth in all departments within the company then get in touch.
Fortrade Ltd. is authorized and regulated in the UK by the Financial Conduct Authority
Due to rapid growth, we are recruiting monthly.
Candidates with the relevant experience or job titles of: Sales Executive, Sales Person, Telesales Executive, Telesales, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, BDM, Account Management, Lead Generation, Business Development Executive, Client Services may also be considered for this role.
