Job Title: Accommodation Manager
Location: Dunstable (Hyrbrid)
Salary: £40,563 per annum
Job Type: Full time, Fixed term until 31 December 2025
Closing Date: 8th July 2024
We are currently looking for an Accommodation Manager to join our compassionate and dedicated Modern Slavery and Victim Care (MSVC) team, on a Fixed Term contract until 31 December 2025. There is potential for this to be extended or made permanent.
The purpose of this role is to provide the day-to-day management for one of the MSVC Accommodation Teams, delegating work appropriately and ensuring effective delivery of service and contractual compliance in the Accommodation alongside the Facilities Team. You will be responsible for ensuring that Migrant Help provides effective and qualitative services in line with contractual obligations and statutory compliance requirements.
If you are organised and resilient and have demonstrable experience supervising and providing feedback and support to a team and are looking for an exciting role that makes a difference, we’d love to hear from you!
As the Accommodation Manager your duties would include:
- Work closely with the Director of Modern Slavery Services/MSVC Head of Service to support their strategic objectives and deputise in their place when needed
- Responsible for day-to-day operational management of the designated Accommodation and staff
- Providing management cover where necessary for other MSVC Managers
- Working with the Facilities Team and any maintenance companies in order to ensure compliance with the Accommodation Standards, including ensuring regular inspections are carried out and issues reported to the Facilities Manager/MSVC Head of Service
- Managing the staff rota, workload allocation and delegating work appropriately, ensuring effective delivery of service and in line with contractual requirements
- Responsible for people-related functions, such as recruitment, inductions, employee development, appraisal and supervision, absence monitoring, disciplinary and conflict resolution
- Responsible for Safeguarding, Health and Safety and Incident Management for the Accommodation Team
- Motivate the team to work effectively and to a high standard, inspiring a positive attitude to client service and continuous improvement
- Assisting with the drafting of internal processes and guidance documents
- Represent the Organisation at contractor/grant and participate in local/regional forums, stakeholder and policy groups
- Responsible for any designated regional budgets, including but not limited to, Welfare or Regional Activities Funds
The experience and skills you need:
- Experience of dealing with complaints/difficult situations and complex/challenging behaviour
- Experience attending external multi-agency and stakeholder meetings and developing partnerships
- Empowering leadership skills preferably in the Third/Charitable Sector
- Ability to manage a specialist service dealing with a specific group of Service Users with complex needs or who are classified as ‘high risk’
- Presentation skills with the ability to make briefing sessions interactive
What else to expect:
- The team operate Monday to Friday between the hours of 9am and 5pm, however there may be occasion where it is necessary to work outside of these hours and therefore flexibility is required
- This is a hybrid role and therefore travel is required where necessary
About Migrant Help:
We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.
These are some of the benefits we offer:
- Flexibility and work life balance
- Enhanced family friendly provisions
- Additional holiday entitlements
- Perkbox benefits
- Non-contributory pension scheme
Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.
- This post is subject to a Disclosure and Barring Service (DBS) check
Therefore the applicant must:
- Be able to provide documents to show their right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc.
- Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.
Please click APPLY to be redirected to the company’s page to complete your application for this role.
Candidates with the relevant experience or job titles of; Housing Officer, Social Housing Advisor, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator, Housing Manager, Customer Services Manager will also be considered for this role.
